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The outage was one of a few that’ve hit the financial services industry this year. The world’s third-largest stock exchange in Tokyo was taken down by a hardware failure on Oct. 1, hack attacks have hit New Zealand’s exchanges and a software glitch took down electronic trading in Germany this summer.

When tech problems plague these financial market platforms, what really happens on the inside? And how do officials ensure trade is smooth when it restarts? Niki Beattie, CEO of the consultancy Market Structure Partners, gave the BBC’s Victoria Craig the inside scoop on the global edition of “Marketplace Morning Report.”